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Return Policy

In-Store Course Material Purchases



      January 12, 2019 -  Last Day for a Full Refund with Sales Receipt

       January 13 - 19  -- Refunds given with drop confirmation and sales receipt

       After January 19 -- Current Sell Back value only.
Returns policy does not apply to Intensive and Non-Standard duration classes.

       Spring 2019Semester Book Rentals must be returned by: May 4, 2019

  •  -Cash register receipts ABSOLUTELY required.

  •  If textbooks were purchased by credit card, original credit card must be presented at time of refund.

  •  -New books must be clean and unmarked. If the book was shrink-wrapped at the time of purchase, it must be in its original shrink-wrap for a refund.

  •  -Course Packs, Reference books, Cliff Notes and Study Aides are non-refundable.

  •   -Plastic-wrapped or otherwise sealed books, packages, CDs and pin/passcodes are non-refundable if the seal has been broken or pin/passcodes have been activated.

  •   -A non-activated eBook may be returned with receipt. Once an eBook has been activated at it is no longer returnable. For a refund on a non-activated eBook purchased online, please call or email us.

Rental Books -- must be returned by the last day of the semester for which they were rented.        


                  SPRING 2019 semester book rentals are due May 4, 2019


  1. Refunds accepted with receipt if merchandise is not washed or damaged.
  2. If no receipt, an exchange or store credit is possible.
  3. Exchange only for items on sale.

View and Print Return Form


  1. Full refund, credit, or exchange on gift, greek, and Indiana University items returned in original packaging with sales receipt.
  2. No refunds for merchandise on sale.


  1. Full refund, credit, or exchange on general school supply items returned with original packaging and sales receipt.
  2. No returns for items on sale.
  3. Returns must be made within 90 days of purchase.


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